Frequently Asked Questions

Common questions about our financial services

Our Answers

Welcome to our FAQ page, your quick guide to common queries about our financial services. Whether it’s home loans, taxation, debt consolidation, or accounting—find straightforward answers to help you navigate your financial journey with confidence. Can’t find what you’re looking for? Feel free to reach out—we’re here to help.

Find an FAQ

FAQ Topic
FAQ Topic

Can you assist with finding suitable builders?

While we don’t directly recommend builders, we can offer guidance on what to look for such as. Valid License: Ensure the builder holds a current and valid license for the type of construction you’re undertaking in your state or territory. This verifies they meet the required qualifications and standards. Adequate Insurance: Check that the builder… Read More

Can you help me refinance my current home loan?

Yes, absolutely. Book a free no obligation 15 minute phone consultation by calling us on (03) 9728 1436 or using the Book An Appointment form on our website.

Do you handle tax for small businesses?

Yes, we specialise in providing tax services tailored to the needs of small and medium businesses across various industries. Our experts provide strategic Taxation and Business Advice, helping you optimise your tax position and enhance your business operations. Taxation/Business Advice (minimum 1 hour) is $340 per hour

Do you offer bookkeeping services?

Yes, we can handle your bookkeeping tasks, freeing up your time to focus on your core business activities. Our reliable Bookkeeping services keep your financial records accurate and up-to-date, allowing you to focus on growing your business. Rates are $82.50 per hour.

Do you offer consulting services for small businesses?

Yes, we specialise in providing tailored advice and support to small and medium-sized enterprises (SMEs). We partner with you to address your specific needs, whether you’re looking to develop a strategic plan, improve financial management, streamline operations, or navigate complex regulations. Our goal is to provide expert guidance and practical solutions to help your business… Read More

Do you work with cloud accounting software?

Yes, we are proficient in various cloud accounting platforms like Xero, QuickBooks and MYOB.

How can I improve my business’s profitability?

We can analyse your financials and identify areas for improvement in cost control and revenue generation.

How can I schedule a consultation for tax advice?

You can easily schedule a consultation by calling us on (03) 9728 1436 or using the Book An Appointment form on our website.

How can seeing an accountant help my business?

Accurate accounting provides valuable insights into your business’s financial health, enabling informed decision-making. Our expert team is here to assist you with all your taxation, accounting, and loan needs, ensuring you have the support and guidance required to achieve your financial goals.

How can you help me with tax planning?

We can help you develop strategies to minimise your tax liability while staying compliant with Australian tax laws.

How do construction loans work?

Funds are typically disbursed in stages as different phases of construction are completed. These stages include: Deposit: The initial payment made to the builder when signing the contract Slab: The foundation of the property, including the concrete slab, plumbing, and waterproofing Frame: The frame of the house Lock-up: The installation of windows and doors Fixing:… Read More

How do I apply for a construction loan?

Reach out to us to discuss your project, and we’ll guide you through the application process. You can easily schedule a consultation by calling us on (03) 9728 1436 or using the Book An Appointment form on our website.

How do I apply for a home loan through you?

Book a free no obligation 15 minute Mortgage Health Check phone consultation with Craig, our mortgage broker, to help you secure favourable terms and interest rates through expert guidance and comparison of over 40 home loan lenders. You can easily schedule a consultation by calling us on (03) 9728 1436 or using the Book An… Read More

How do I get started with debt consolidation?

Contact us for a confidential consultation to assess your options and create a personalised plan. You can easily schedule a consultation by calling us on (03) 9728 1436 or using the Book An Appointment form on our website.

How do I get started with your accounting services?

Simply reach out to us via phone on (03) 9728 1436 or email at info@clnfinancial.com.au, and we’ll guide you through the onboarding process.

How do I schedule a business consultation?

You can easily schedule a consultation by calling us on (03) 9728 1436 or using the Book An Appointment form on our website.

How long does the home loan approval process take?

The processing time varies depending on the lender and the complexity of your application. Most standard home loans are approved within a couple of weeks from their initial application.

How much can I borrow for a home loan?

Your borrowing capacity depends on various factors, including your income, expenses, credit history, and deposit. We can discuss your borrowing capacity in more detail with our free no obligation 15 minute Mortgage Health Check phone consultation with Craig our mortgage broker. Craig can help you secure favourable terms and interest rates through expert guidance and… Read More

How much will you charge me to lodge my tax return?

Our team simplifies Individual Tax Returns with comprehensive tax preparation and filing services, ensuring you receive all eligible deductions and credits. Individual Tax Returns from $160 Individual Tax Returns for Pensioners/Students from $132 Individual Tax Return with Rental Property from $220 Individual Tax Return with Capital Gains start at $220 Basic Self Employed/Sub Contractor Tax… Read More

How often should I review my financial statements?

We recommend reviewing your financial statements at least monthly to track your progress and identify potential issues.

I’m facing an ATO audit, can you help?

Our team can represent you during an ATO audit and help you navigate the process smoothly. We also offer audit insurance through Audit Shield. Please contact us for more information.

What accounting services do you provide?

We offer a full range of accounting services, including bookkeeping, financial reporting, payroll, business advice and tax returns.

What are construction loans?

Construction loans are specialised loans designed to finance the building or renovation of a property. The lender releases funds directly to the builder as work is completed. The borrower typically makes interest-only repayments during construction. When construction is complete, the loan usually transitions into a regular home loan with principal and interest repayments.

What are the benefits of debt consolidation?

The benefits of debt consolidation can be significant for those struggling with multiple debts. Simplified Debt Management: Instead of juggling multiple payments to different creditors with varying due dates and interest rates, you’ll have just one monthly payment to remember. This makes budgeting and staying on top of your finances much easier. Lower Interest Rates… Read More

What are the current interest rates for home loans?

Home loan interest rates can vary. You can check the current interest rates in Australia on the Reserve Bank of Australia (RBA) website. The RBA also provides information on interest rates and yields for money markets, government bonds, and more. Book a free no obligation 15 minute Mortgage Health Check phone consultation with Craig, our… Read More

What are the eligibility requirements for a construction loan?

Lenders will assess your financial situation, building plans, and the value of the property revising information such as below: Credit Score: A good to excellent credit score is crucial. Lenders want to see a history of responsible borrowing and timely repayments. Income and Employment: You’ll need to demonstrate a stable and sufficient income to comfortably… Read More

What are the fees associated with debt consolidation?

There may be fees associated with setting up a debt consolidation loan. We’ll discuss these with you transparently.

What are the fees for business assistance services?

Our fees are based on the scope and complexity of the services you require. All of our service pricing can be found on our Pricing page.

What are the interest rates for construction loans?

Construction loan interest rates can vary. You can check the current interest rates in Australia on the Reserve Bank of Australia (RBA) website. The RBA also provides information on interest rates and yields for money markets, government bonds, and more. Book a free no obligation 15 minute Mortgage Health Check phone consultation with Craig, our… Read More

What are your financial accounting qualifications?

Craig Naisbitt, our principal accountant, completed his CPA from Deakin University in 2009 and holds a Bachelor of Commerce in Accounting. Craig has been a registered tax agent for over 15 years. In order to provide his clients with a full range of financial services, Craig became a mortgage broker and holds a Certificate IV… Read More

What are your financial accounting qualifications?

Craig Naisbitt, our principal accountant, completed his CPA from Deakin University in 2009 and holds a Bachelor of Commerce in Accounting. Craig has been a registered tax agent for over 15 years. In order to provide his clients with a full range of financial services, Craig became a mortgage broker and holds a Certificate IV… Read More

What are your financial accounting qualifications?

Craig Naisbitt, our principal accountant, completed his CPA from Deakin University in 2009 and holds a Bachelor of Commerce in Accounting. Craig has been a registered tax agent for over 15 years. In order to provide his clients with a full range of financial services, Craig became a mortgage broker and holds a Certificate IV… Read More

What are your financial taxation qualifications?

Craig Naisbitt, our principal accountant, completed his CPA from Deakin University in 2009 and holds a Bachelor of Commerce in Accounting. Craig has been a registered tax agent for over 15 years. In order to provide his clients with a full range of financial services, Craig became accredited as a mortgage broker and holds a… Read More

What are your mortgage broker qualifications?

Craig Naisbitt, our principal accountant, completed his CPA from Deakin University in 2009 and holds a Bachelor of Commerce in Accounting. Craig has been a registered tax agent for over 15 years. In order to provide his clients with a full range of financial services, Craig became a mortgage broker and holds a Certificate IV… Read More

What are your mortgage broker qualifications?

Craig Naisbitt, our principal accountant, completed his CPA from Deakin University in 2009 and holds a Bachelor of Commerce in Accounting. Craig has been a registered tax agent for over 15 years. In order to provide his clients with a full range of financial services, Craig became a mortgage broker and holds a Certificate IV… Read More

What are your mortgage refinance consultation fees?

CLN Financial Services offers personalised Mortgage and Refinance Consultation at no cost to you, helping you secure favourable terms and interest rates through expert guidance and comparison of loan products from over 40 lenders.

What documents are required for a construction loan application?

You’ll typically need to provide financial statements, building plans, and council approvals when applying for a construction loan.

What if my business is struggling, can you help?

We can help you identify the root causes of your business challenges and develop a turnaround strategy. We will thoroughly analyse your financial statements, cash flow, and key performance indicators to pinpoint areas of weakness and identify potential financial distress. We can assist in exploring options to improve cash flow, reduce expenses and manage debt…. Read More

What is a mortgage pre-approval?

A pre-approval gives you an indication of how much you can borrow, strengthening your position when making an offer on a property.

What is debt consolidation?

Debt consolidation is a financial strategy that involves taking out a new loan to pay off multiple existing debts. This leaves you with a single loan to manage instead of several, simplifying your finances.

What kind of business assistance do you offer?

We provide a range of services, including business planning, financial forecasting, cash flow management, and business structuring advice.

What taxation services do you offer?

We provide a comprehensive range of taxation services, including individual tax returns, business tax preparation, tax planning, and ATO audit assistance.

What type of debts can be consolidated?

Credit card debt, personal loans, and other unsecured debts can often be consolidated into one loan with a more manageable monthly payment.

What type of home loans do you offer?

We assist with a wide range of home loans, including first home buyer loans, owner-occupier loans, investment loans, refinancing and construction loans.

What’s the cost of your accounting services?

At CLN Financial Services, we are dedicated to providing comprehensive financial solutions tailored to meet the diverse needs of our clients. All of our service pricing can be found on our Pricing page.

When are individual tax returns due?

The standard due date for individual tax returns is October 31st each year, but extensions may be available. However if you are lodging a tax return through a tax agent, the lodgement date is the 15th May the following year.

Where are you located and what geographical area do you service?

Our office is located in the Eastern Melbourne suburb of Kilsyth. We are able to service the surrounding local area with in person consultations and appointments. We are also more than happy to accommodate people outside this geographical area with either phone or zoom appointments. Simply give us a call on (03) 9728 1436 or… Read More

Why should I pay an accountant to do my tax return when I can do it myself?

While you can do your tax return yourself, there are several compelling reasons why paying an accountant can be a worthwhile investment: Maximising Deductions: Accountants are experts in tax law and are up-to-date on all the latest regulations and deductions you might be eligible for. They can identify deductions you might easily overlook, potentially saving… Read More

Why should I use a mortgage broker when I can go directly to the bank myself?

Using a mortgage broker offers several advantages over going directly to a bank: Access to a wider range of lenders: Brokers aren’t tied to just one institution. They can compare hundreds of loan products from over 40 banks, credit unions, and other lenders, giving you more options to find the best fit for your needs…. Read More

Will debt consolidation affect my credit score?

Taking out a new loan can temporarily impact your credit score, but responsible management can improve it over time.

Do you offer bookkeeping services?

Yes, we can handle your bookkeeping tasks, freeing up your time to focus on your core business activities. Our reliable Bookkeeping services keep your financial records accurate and up-to-date, allowing you to focus on growing your business. Rates are $82.50 per hour.

Do you work with cloud accounting software?

Yes, we are proficient in various cloud accounting platforms like Xero, QuickBooks and MYOB.

How can seeing an accountant help my business?

Accurate accounting provides valuable insights into your business’s financial health, enabling informed decision-making. Our expert team is here to assist you with all your taxation, accounting, and loan needs, ensuring you have the support and guidance required to achieve your financial goals.

How do I get started with your accounting services?

Simply reach out to us via phone on (03) 9728 1436 or email at info@clnfinancial.com.au, and we’ll guide you through the onboarding process.

How often should I review my financial statements?

We recommend reviewing your financial statements at least monthly to track your progress and identify potential issues.

What accounting services do you provide?

We offer a full range of accounting services, including bookkeeping, financial reporting, payroll, business advice and tax returns.

What are your financial accounting qualifications?

Craig Naisbitt, our principal accountant, completed his CPA from Deakin University in 2009 and holds a Bachelor of Commerce in Accounting. Craig has been a registered tax agent for over 15 years. In order to provide his clients with a full range of financial services, Craig became a mortgage broker and holds a Certificate IV… Read More

What’s the cost of your accounting services?

At CLN Financial Services, we are dedicated to providing comprehensive financial solutions tailored to meet the diverse needs of our clients. All of our service pricing can be found on our Pricing page.

Do you offer consulting services for small businesses?

Yes, we specialise in providing tailored advice and support to small and medium-sized enterprises (SMEs). We partner with you to address your specific needs, whether you’re looking to develop a strategic plan, improve financial management, streamline operations, or navigate complex regulations. Our goal is to provide expert guidance and practical solutions to help your business… Read More

How can I improve my business’s profitability?

We can analyse your financials and identify areas for improvement in cost control and revenue generation.

How do I schedule a business consultation?

You can easily schedule a consultation by calling us on (03) 9728 1436 or using the Book An Appointment form on our website.

What are the fees for business assistance services?

Our fees are based on the scope and complexity of the services you require. All of our service pricing can be found on our Pricing page.

What are your financial accounting qualifications?

Craig Naisbitt, our principal accountant, completed his CPA from Deakin University in 2009 and holds a Bachelor of Commerce in Accounting. Craig has been a registered tax agent for over 15 years. In order to provide his clients with a full range of financial services, Craig became a mortgage broker and holds a Certificate IV… Read More

What if my business is struggling, can you help?

We can help you identify the root causes of your business challenges and develop a turnaround strategy. We will thoroughly analyse your financial statements, cash flow, and key performance indicators to pinpoint areas of weakness and identify potential financial distress. We can assist in exploring options to improve cash flow, reduce expenses and manage debt…. Read More

What kind of business assistance do you offer?

We provide a range of services, including business planning, financial forecasting, cash flow management, and business structuring advice.

What are the interest rates for construction loans?

Construction loan interest rates can vary. You can check the current interest rates in Australia on the Reserve Bank of Australia (RBA) website. The RBA also provides information on interest rates and yields for money markets, government bonds, and more. Book a free no obligation 15 minute Mortgage Health Check phone consultation with Craig, our… Read More

What are your mortgage broker qualifications?

Craig Naisbitt, our principal accountant, completed his CPA from Deakin University in 2009 and holds a Bachelor of Commerce in Accounting. Craig has been a registered tax agent for over 15 years. In order to provide his clients with a full range of financial services, Craig became a mortgage broker and holds a Certificate IV… Read More

What documents are required for a construction loan application?

You’ll typically need to provide financial statements, building plans, and council approvals when applying for a construction loan.

Can you assist with finding suitable builders?

While we don’t directly recommend builders, we can offer guidance on what to look for such as. Valid License: Ensure the builder holds a current and valid license for the type of construction you’re undertaking in your state or territory. This verifies they meet the required qualifications and standards. Adequate Insurance: Check that the builder… Read More

How do construction loans work?

Funds are typically disbursed in stages as different phases of construction are completed. These stages include: Deposit: The initial payment made to the builder when signing the contract Slab: The foundation of the property, including the concrete slab, plumbing, and waterproofing Frame: The frame of the house Lock-up: The installation of windows and doors Fixing:… Read More

How do I apply for a construction loan?

Reach out to us to discuss your project, and we’ll guide you through the application process. You can easily schedule a consultation by calling us on (03) 9728 1436 or using the Book An Appointment form on our website.

What are construction loans?

Construction loans are specialised loans designed to finance the building or renovation of a property. The lender releases funds directly to the builder as work is completed. The borrower typically makes interest-only repayments during construction. When construction is complete, the loan usually transitions into a regular home loan with principal and interest repayments.

What are the eligibility requirements for a construction loan?

Lenders will assess your financial situation, building plans, and the value of the property revising information such as below: Credit Score: A good to excellent credit score is crucial. Lenders want to see a history of responsible borrowing and timely repayments. Income and Employment: You’ll need to demonstrate a stable and sufficient income to comfortably… Read More

How do I get started with debt consolidation?

Contact us for a confidential consultation to assess your options and create a personalised plan. You can easily schedule a consultation by calling us on (03) 9728 1436 or using the Book An Appointment form on our website.

What are the benefits of debt consolidation?

The benefits of debt consolidation can be significant for those struggling with multiple debts. Simplified Debt Management: Instead of juggling multiple payments to different creditors with varying due dates and interest rates, you’ll have just one monthly payment to remember. This makes budgeting and staying on top of your finances much easier. Lower Interest Rates… Read More

What are the fees associated with debt consolidation?

There may be fees associated with setting up a debt consolidation loan. We’ll discuss these with you transparently.

What are your financial accounting qualifications?

Craig Naisbitt, our principal accountant, completed his CPA from Deakin University in 2009 and holds a Bachelor of Commerce in Accounting. Craig has been a registered tax agent for over 15 years. In order to provide his clients with a full range of financial services, Craig became a mortgage broker and holds a Certificate IV… Read More

What is debt consolidation?

Debt consolidation is a financial strategy that involves taking out a new loan to pay off multiple existing debts. This leaves you with a single loan to manage instead of several, simplifying your finances.

What type of debts can be consolidated?

Credit card debt, personal loans, and other unsecured debts can often be consolidated into one loan with a more manageable monthly payment.

Will debt consolidation affect my credit score?

Taking out a new loan can temporarily impact your credit score, but responsible management can improve it over time.

Can you help me refinance my current home loan?

Yes, absolutely. Book a free no obligation 15 minute phone consultation by calling us on (03) 9728 1436 or using the Book An Appointment form on our website.

How do I apply for a home loan through you?

Book a free no obligation 15 minute Mortgage Health Check phone consultation with Craig, our mortgage broker, to help you secure favourable terms and interest rates through expert guidance and comparison of over 40 home loan lenders. You can easily schedule a consultation by calling us on (03) 9728 1436 or using the Book An… Read More

How long does the home loan approval process take?

The processing time varies depending on the lender and the complexity of your application. Most standard home loans are approved within a couple of weeks from their initial application.

How much can I borrow for a home loan?

Your borrowing capacity depends on various factors, including your income, expenses, credit history, and deposit. We can discuss your borrowing capacity in more detail with our free no obligation 15 minute Mortgage Health Check phone consultation with Craig our mortgage broker. Craig can help you secure favourable terms and interest rates through expert guidance and… Read More

What are the current interest rates for home loans?

Home loan interest rates can vary. You can check the current interest rates in Australia on the Reserve Bank of Australia (RBA) website. The RBA also provides information on interest rates and yields for money markets, government bonds, and more. Book a free no obligation 15 minute Mortgage Health Check phone consultation with Craig, our… Read More

What are your mortgage broker qualifications?

Craig Naisbitt, our principal accountant, completed his CPA from Deakin University in 2009 and holds a Bachelor of Commerce in Accounting. Craig has been a registered tax agent for over 15 years. In order to provide his clients with a full range of financial services, Craig became a mortgage broker and holds a Certificate IV… Read More

What are your mortgage refinance consultation fees?

CLN Financial Services offers personalised Mortgage and Refinance Consultation at no cost to you, helping you secure favourable terms and interest rates through expert guidance and comparison of loan products from over 40 lenders.

What is a mortgage pre-approval?

A pre-approval gives you an indication of how much you can borrow, strengthening your position when making an offer on a property.

What type of home loans do you offer?

We assist with a wide range of home loans, including first home buyer loans, owner-occupier loans, investment loans, refinancing and construction loans.

Where are you located and what geographical area do you service?

Our office is located in the Eastern Melbourne suburb of Kilsyth. We are able to service the surrounding local area with in person consultations and appointments. We are also more than happy to accommodate people outside this geographical area with either phone or zoom appointments. Simply give us a call on (03) 9728 1436 or… Read More

Why should I use a mortgage broker when I can go directly to the bank myself?

Using a mortgage broker offers several advantages over going directly to a bank: Access to a wider range of lenders: Brokers aren’t tied to just one institution. They can compare hundreds of loan products from over 40 banks, credit unions, and other lenders, giving you more options to find the best fit for your needs…. Read More

Do you handle tax for small businesses?

Yes, we specialise in providing tax services tailored to the needs of small and medium businesses across various industries. Our experts provide strategic Taxation and Business Advice, helping you optimise your tax position and enhance your business operations. Taxation/Business Advice (minimum 1 hour) is $340 per hour

How can I schedule a consultation for tax advice?

You can easily schedule a consultation by calling us on (03) 9728 1436 or using the Book An Appointment form on our website.

How can you help me with tax planning?

We can help you develop strategies to minimise your tax liability while staying compliant with Australian tax laws.

How much will you charge me to lodge my tax return?

Our team simplifies Individual Tax Returns with comprehensive tax preparation and filing services, ensuring you receive all eligible deductions and credits. Individual Tax Returns from $160 Individual Tax Returns for Pensioners/Students from $132 Individual Tax Return with Rental Property from $220 Individual Tax Return with Capital Gains start at $220 Basic Self Employed/Sub Contractor Tax… Read More

I’m facing an ATO audit, can you help?

Our team can represent you during an ATO audit and help you navigate the process smoothly. We also offer audit insurance through Audit Shield. Please contact us for more information.

What are your financial taxation qualifications?

Craig Naisbitt, our principal accountant, completed his CPA from Deakin University in 2009 and holds a Bachelor of Commerce in Accounting. Craig has been a registered tax agent for over 15 years. In order to provide his clients with a full range of financial services, Craig became accredited as a mortgage broker and holds a… Read More

What taxation services do you offer?

We provide a comprehensive range of taxation services, including individual tax returns, business tax preparation, tax planning, and ATO audit assistance.

When are individual tax returns due?

The standard due date for individual tax returns is October 31st each year, but extensions may be available. However if you are lodging a tax return through a tax agent, the lodgement date is the 15th May the following year.

Why should I pay an accountant to do my tax return when I can do it myself?

While you can do your tax return yourself, there are several compelling reasons why paying an accountant can be a worthwhile investment: Maximising Deductions: Accountants are experts in tax law and are up-to-date on all the latest regulations and deductions you might be eligible for. They can identify deductions you might easily overlook, potentially saving… Read More